Sign-in and account help

New to PP?

The landing page, fictional demo and pilot application are open to everyone. Venue workspaces require sign-in and approval for a specific venue and role.

Use your own ChatGPT account when requesting venue access. A pilot application requests a review; it does not create an approved PP user or grant access automatically.

Forgotten password or unable to sign in?

PP does not create or store a separate PP password. Sign-in is handled by ChatGPT. Use the recovery or help options offered by your account’s sign-in provider. Your pilot lead can check your invitation and venue role, but cannot reset that provider’s password.

Never send passwords, verification codes or recovery codes to the venue, the pilot lead or a feedback form.

Signed in, but access is pending?

Open your venue access page and submit one request while signed in. Your pilot lead can approve that recorded identity for a venue and role. Refresh the access page after approval. Do not submit a new application repeatedly. Signing in successfully does not override a pending, suspended or revoked role.

If you used the wrong account, sign out of this Site and sign in with the account your pilot lead approved. Signing out here does not promise to sign you out of every other website.

Leaving the venue or changing responsibilities?

Ask the pilot lead to review your venue membership and account status. A change of employer or email must be checked before access is reassigned. Do not share another staff member’s account. Retained financial and audit records follow the venue’s agreed records policy; removing access is separate from deleting records.